False alarms are one of the causes of inefficiency in security and automation environments. When alarms occur constantly, critical events get lost in the noise, personnel become overloaded, and response times increase. In the worst case, this can lead to ignored alarms, incorrect actions, and significant additional costs.
Number of false alarms can be systematically reduced.
View Alarms as Part of a Broader Situational Awareness
A single alarm without context is rarely sufficient to support decision-making. The problem becomes pronounced in environments that use multiple, disconnected security and automation systems. Information is scattered across systems, and the overall picture is not easily available.
The WYS Platform consolidates data, statuses, and events from different systems and devices into a unified solution. Alarms are not evaluated as isolated signals but as part of a comprehensive situational view that supports faster decision making. When needed, the situation can also be revisited afterwards for event analysis and improving operational procedures.
Analytics and Machine Learning for Recognizing Normal Activities
Low and static alarm thresholds inevitably produce noise, and critical signals begin to get lost in the large amounts of data.
The WYS Platform automatically creates usage profiles from the connected systems and devices. The profiles describe, for example, the usage patterns of doors. Based on the profiles, normal activities can be learned, and anomaly events can be detected automatically without significant manual effort.
The same technology can also be applied to behavioral patterns, helping identify when access events or behavior are normal and when something deviates from the norm.
Automate Change Detection and Response
Manual response to alarms is slow and prone to errors, especially under high workload conditions. When procedures vary from person to person, results become inconsistent.
The WYS Platform monitors operational and technical states and events. Situation-specific operating instructions can be defined for events, which standardize procedures and speed up responses. With two-way integrations, different systems and devices can also be controlled automatically based on various events. The visual rule tool simplifies the creation of logic and enables greater value from connected systems and devices.
Support Continuous Improvement with Diagnostics
Real time response alone is not enough. The number of alarms can be permanently reduced only by analysing the underlying causes of the events and taking proactive measures.
Diagnostics in the WYS Platform enables:
- Analysis of event frequency and dependencies
- Identification of devices and sites that generate a large number of alarms
- Detection of trends before they escalate into problems
For example, devices that are not being maintained or are at the end of their lifecycle can be identified in time through technical monitoring. This enables proactive maintenance and lifecycle management.
Benefits for the Organization
When false alarms decrease and information becomes more comprehensive, organizations can achieve tangible benefits:
- Faster decision making with reduced risk of errors
- Reduced workload of the personnel and more efficient use of resources
- Improved response time to real alarms
With the system-independent WYS Platform, both existing and new systems can be integrated into a unified solution. The Platform enables easy and versatile use of data generated by the systems. This increases the value produced by the systems and enhances their benefit to the business.
The information produced by security systems can also be utilized for monitoring space utilization and in building automation, such as ventilation, heating, and lighting.
Conclusion
Minimizing false alarms requires better visibility into the data and controls already produced by existing systems. Connecting systems to the WYS Platform enables a unified solution that not only reacts, but also enables proactivity, supporting the organization's operations and goals.